In the spirit of good practice, I, Stephanie Chiu, will ask you to confirm that you have read and agree to each statement in this agreement when purchasing a coaching service and that you wish to proceed.
The following agreement refers to all session provided by Stephanie Chiu ("the coach") for any individual ("the client"), including, but not limited to Q&A Mentorship Session, Resume & LinkedIn Revamp, and service bundles.
All coaching sessions will be scheduled at least 24 hours in advance. You are fully responsible for informing the coach at least 24 hours in advance if you cannot attend a session. Stephanie Chiu assumes that you forfeit the session if she is not informed 24 hours before the scheduled session of any changes.
All coaching services are purchased and paid by the client in advance and in full before the client's session(s) begins.
3. Cancellation & Refund
For single 1:1 sessions, the session may be cancelled for a full refund up to 24 hours before the scheduled session. No refund will be issued if cancelled within 24 hours, if more than 10 minutes late to your session, or you do not show up at the session. Stephanie Chiu does not offer partial refunds for any session.
No credit or transfers available.
No refund will be issued is if someone doesn’t put in any effort, doesn’t try the advice the coach provides, and/or doesn’t take full responsibility for their own success and then asks for their money back. Stephanie Chiu also do not offer refunds for the following: (1) attempts to use the refund policy as a way to opt-out of any existing financial obligation upon signing up for a session, (2) change of career direction after purchasing a session, and/or (3) inability to complete the sessions without asking for help.
4. No Guarantees
Stephanie Chiu makes no guarantees on securing a job or interview after any session. You understand that all action taken is performed voluntarily and is your own responsibility.
5. Changes to Terms and Prices
Stephanie Chiu reserves the right, in her sole discretion, to change the Terms & Conditions under which is offered and to change or update the prices at which sessions are offered.
The most current version of the Terms will supersede all previous versions. Stephanie Chiu encourages you to periodically review the Terms to stay informed of our updates. No refunds of any amount will be issued due to future price changes after you have booked your session.
Stephanie Chiu loves to share your wins and successes inside our programs. By signing up for a session, you waive the right to complete anonymity. Any testimonials including unofficial testimonials and words of praise via Instagram stories, Instagram posts, and direct messages with the coach have the potential to be used in marketing materials and/or any promotional efforts.
Unless provided written consent from you, your photo and last name will never be used in promotional efforts or testimonials. Only your first name and last name initial will be used.
You understand that all confidentiality provisions apply and that testimonials are the only exception to our confidentiality obligations.
7. Intellectual Property
All material relating to coaching sessions provided by the coach is subject to copyright and other intellectual property rights. All materials shared during coaching sessions may not be recorded, used or reproduced without the written permission of the owner.
For more details, please see Section 1: "No Unlawful or Prohibited Use/Intellectual Property" in the Terms & Conditions.
8. International Users and Clients
The Service is controlled, operated, and administered by Stephanie Chiu from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Stephanie Chiu content accessed through https://www.stephaniechiu.io in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
No refunds are issued for those who do not do their due diligence to ensure the session is the right fit for them. It is the customers responsibility to review our session descriptions and Terms & Conditions carefully prior to purchase, use, or access to any of our products and online session.
10. Agreement Section
By entering into a Coaching Agreement either through signing a Coaching Agreement or purchasing any coaching service from the coach, the client agrees to abide by the terms and conditions as set out above.
For any questions, please contact Stephanie before signing the Coaching Agreement or purchasing any coaching service from the coach.